Terms of Service

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO THESE TERMS.

These Terms of Service ("Terms") govern your use of HumanFirst.chat ("we", "our", "us") including our dashboard, APIs, and embeddable chat widget (the "Service").

HumanFirst.chat provides tools to embed real-time chat on your website and manage conversations with visitors, including basic visitor context and analytics.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must comply with applicable laws when using the Service.

• Do not misuse the Service (spam, harassment, or abusive behavior).
• Do not attempt unauthorized access or disrupt service availability.
• Do not upload or transmit illegal, infringing, or harmful content.

You retain ownership of content you submit to the Service. You grant us a limited license to host, store, process, and display that content solely to provide and improve the Service.

Our Privacy Policy explains how we handle information.

If you embed our widget on your website, you are responsible for providing any notices and obtaining any consents required by law (for example, for cookies, visitor tracking, or communications).

The Service may include free and paid offerings. If you purchase a paid plan, you agree to pay applicable fees and taxes.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUMANFIRST.CHAT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

You may stop using the Service at any time. We may suspend or terminate access to the Service if we reasonably believe you have violated these Terms or to protect the Service and its users.

We may update these Terms from time to time. Continued use of the Service after an update takes effect constitutes acceptance of the updated Terms.

Questions about these Terms? Email support@humanfirst.chat.